Functions by management by objective with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales /revenue generation which is delivering a return on investment to both management company and property ownership. Ensures implementation of the management company brand strategy and executes business plans designed to maximize customer satisfaction, profitability, market share & holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance. Using my strong relationship with local & international tour operators in different markets in developing business opportunity & increasing level of business to the property. Using my revenue management experience to develop effective pricing strategies & to ensure establishing revenue strategies to support the property & maximize yield. Monitor all guest reviews & make sure to answer to all of them. Ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans. Ensures all employees are treated fairly, and with respect; builds rapport with employees by open door policy &celebrates the success of employees in a public way; works with human Resources to maximize employee engagement and monitor local labor environment to address issues as needed. Involved strongly in the local community and have strong relationships with local officials. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.