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Candidate

Male, 34 years, born on 13 March 1991

Egypt, I want to relocate (Voronezh, Moscow, Norway, Saint Petersburg), not prepared for business trips

customer service representative

30 000 ₽ in hand

Specializations:
  • Sales manager, account manager

Employment: full time

Work schedule: full day

Work experience 11 months

October 2015 — August 2016
11 months
cupola teleservices

UAE, cupola.com

customer services representative
• Handling inbound calls for Agthia Agrivita and Grand Mills • Providing product and service information to callers • Handling customer complaints and escalating via the proper channels • Training new joiners on the workflows and products of the campaign

Skills

Skill proficiency levels
Customer Service
Negotiation skills
Team management
Sales Skills
MS Outlook
MS PowerPoint
CRM
Project management
Sales Planning
Leadership Skills
Budgeting
Sales Forecasting
MS Internet Explorer
Internet
Business English
Customer Relationship Management

About me

 Computer literate and proficent in MS Office Suite  Ability to converse fluently in Arabic and Enlgish language  Meticulous in avoiding tardiness  Addaptable in working with a multicultural environment Languages  Arabic - Mother tongue  English - Fluent  French - Advance  Danish - Learning Interests  Learning new languages  Cooking  Traveling

Portfolio

Higher education (bachelor)

2013
sadat academy for management sciences
bank management, ECONOMICS AND MANAGEMENT

Languages

Russian — Native


Citizenship, travel time to work

Citizenship: Egypt

Permission to work: Egypt

Desired travel time to work: Doesn't matter