Description: * Follow all relevant standards & procedures, based on training and reference materials provided by the British Council Examinations Services and the relevant Exam Boards. * Enable good customer flow by giving candidates clear direction and answering their enquiries. * Ensure that candidates follow the agreed exam procedures regarding the location and security of their belongings. * Conduct candidate entry, exit, identity checks and Test Day Photography procedures according to exam requirements. * Be familiar with the emergency procedures for the test day venue. * Invigilate examinations to the standard required by the British Council Examinations Service and the relevant Exams Boards. * Actively monitor candidates during tests to make sure that there is no violation of test conditions. * Support the supervisor to ensure that candidates have a positive and consistent test day experience and a positive image of the British Council. * Complete and maintain accurate records of exam assignments. Complete all reports, logs and claims accurately as required by British Council Examinations Services. * Follow all relevant guidelines and policies in the areas of: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud.

Description: Answering inbound calls regarding inquires on traveling in and outside Canada and closing sales regarding (Hotels, vacation packages, airline tickets, and car rental) across the world for Canadian clients as we receive the calls from Canada. Also all the activities can be done in destinations of travel. Holding of a TICO (Travel Industry Council of Ontario - www.tico.ca) as all travel advisors required to have one in Canada and a similar one in U.S. Target sales per month was minimum requires 35% and my lowest numbers was 37%.

Description: * The main office of the Culture Production Headmaster. ; * Organizing official conferences held by the office. ; * Translating English to Arabic and vise versa document for official uses. ; * Managing the official social account for the sector. ; * Provide administrative and clerical support to departments and individuals. ; * Schedule meetings and arrange conference rooms. ; * Meeting all guests in time, escort the officials to where the conference will be held. * Handle information requests. ; * Arrange for outgoing mail and packages to be picked up. ; * Prepare daily agenda for meetings. * Maintain office procedure. ; * Direct community member to the appropriate staff member. * Maintain hard copy and electronic filling system (Archive). * Prepare the new sector production opening (Movies, Theatre, and Concerts).

Description: * Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast- paced environment, with minimum supervision. * Excellent listening skills, oral and written communications. * Excellent problem solving and negotiating skills. ; * Able to make decisions independently and quickly with minimal escalations. * Reports once receive a high volume of call regarding a specific escalation from many customers in short period. * Troubleshooting with each customer as individually depending on level of his or her experience in networking and computer. * Explain each part in the billing for all the customers when required to do so.

Description: * Works with various departments and individuals to ensure materials, resources and files flow through the company in timely manner. * Have a panning skills and the ability to anticipate problems and develop a plan of actions to prevent delays in the organization's workflow. * Preparing progress reports for the upper management. ; * Work with internal departments to develop a schedule for the delivery of final products and resources. * Troubleshoot problems to make sure the project remains on schedule. * Confirm a work process is progressing on schedule. ; * Monitor communications between different departments. ; * Working with minimal supervision on daily bases plan.

* Project objects agreement. * Representing the client's interests. ; * Overseeing the accounting, billing, and billing. ; * Providing advice on management of projects. * Decision maker with minimal supervision. * Carrying out risk assessment. * Making sure the quality standers are met. ; * Organizing the various professional people working on the project. ; * Recruiting specialists and sub-contracts. ; * Monitoring sub-contractors to ensure guidelines are maintained. ; * Preparing progress reports to upper management. ; * Communicate with suppliers to deliver items as scheduled. ; * Motivate workers to complete tasks on time. ; * Implement team-workers with all needed supplies. ; * Achieve target jobs before dead lines. * Paying attention to small details. * Supervise a team of at least 5 members to complete the planned projects. ; * Keep the upper management up to date with all project details. ; * Checking procedures and workers weekly schedule. ; * Communicate with suppliers on site to refill empty resources. ; * Give a big hand when needed. ; * Document all expenses for projects, team-workers, and suppliers.

Computer Science and Information Technology, Bachelors Degree

Expedia Canada, Ticketing

Teleperformance, Travel Industry