Handle ALL problems of Etisalat service through 3 tracks 1-IN (intelligence network) Handle the problems of service as Etisalat product through Siebel oracle and HP systems and support all these products with issues by Linux administration tools and scripts and monitors the SDPS to enhance performance of Etisalat products 2- IT operation Handle the problems of Etisalat customers that face pending request and creations their profiles to be able use their service normally with Linux commands and DB tools 3-- Deploying Change Requests for different systems (Subscription, Sales, Migration and Loyalty) to enhance performance and for PPT projects. - Managing & handling global outages in systems and monitor and track ticket system (HP Service Manage & Oracle Siebel) and email system.

Life Source is startup company where Saving water Consumption by changing the culture of people towards the importance of water by providing smart water systems

computer engineering, IT Support