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Candidate

Male, 34 years, born on 13 March 1991

Egypt, willing to relocate (Moscow, Saint Petersburg), prepared for business trips

Bank financial clerk

1 000 $ in hand

Specializations:
  • Financial manager

Employment: full time

Work schedule: full day

Work experience 10 months

November 2015 — August 2016
10 months
cupola tele services

www.cupolagroup.com/

CUSTOMER SERVICE REPRESENTATIVE
*Handling inbound calls for Agthia Agrivita and Grand Mills •Providing product and service information to callers •Handling customer complaints and escalating via the proper channels •Training new joiners on the workflows and products of the campaign

Skills

Skill proficiency levels
Customer Service
Private Banking
Sales Skills
Presentation skills
Sales Planning
CRM
MS PowerPoint
MS Outlook
Internet
Team management
Analytical skills
Negotiation skills
Leadership Skills

About me

 Learning new languages  Cooking  Traveling  Computer literate and proficent in MS Office Suite  Ability to converse fluently in Arabic and Enlgish language  Meticulous in avoiding tardiness  Addaptable in working with a multicultural environmen

Portfolio

Higher education (bachelor)

2013
sadat academy for management sciences
bank management, bank management

Languages

Arabic — Native


English — C2 — Proficiency


French — C1 — Advanced


Russian — A1 — Basic


Professional development, courses

2015
ILETS CERTIFICATE
BRITISH COUNCIL, ENGLISH LANGUAGE
2015
TCF CERTIFICATE
LE CENTRE DE FRANCAISE, FRENCH LANGUAGE

Citizenship, travel time to work

Citizenship: Egypt

Permission to work: Egypt, UAE

Desired travel time to work: Doesn't matter