Managing 3 Luxury Resorts. (1,375 rooms / Manning 1,500 employees. Average Occupancy July – August 2024 / 95% / This represents an average of 2,500 bed nights sold per day). • Franchise TUI BLUE Crystal Bay Hurghada Egypt: 364 rooms / 5-star Beach resort (initiation franchise started June 2023). • Franchise SENTIDO Mamlouk Palace managed by Sunrise Resorts and Cruises: 530 rooms / 5-star Beach resort • SUNRISE Garden Beach Resort: 481 rooms / 5 stars Beach resort with large Water Park operation.•

In charge of the hotel management

Manage two resorts, an In-flight Catering Company, and an art gallery. Overall, financially distressed assets are due to the Covid 19 pandemic and lack of upgrades and renovations from the past ten years. Overview of all the financial aspects of each hotel in the portfolio: P & L, Capex, Forecasting and Budgeting. Conduct physical and financial audits of all the assets. Created a short- and long-term asset management plan, including re-positioning the two hotel properties and closing the in-flight catering company. Negotiated letter of intent with an international Hotel Management Company and Upscale hotel brand. Invited architects and designers to develop a remodeling budget to upgrade the property from three-star to five-star. Projecting an ADR increase from $250 to $650. Currently working on implementing the construction project and the HMA. Directly supervising the two hotels operating in Tobago and Bermuda. Ensuring operational excellence for all hotels in the portfolio; providing support, critique and guidance to hotels falling short of brand standards and/or company expectations. Ensure brand QA Compliance/Performance and approving action plans generated by the hotel. Provide guidance on company culture. Selects, develops, manages, and leads management team members. Guides, develops, and implements policies, procedures, and systems to improve business operations.

Reviewed the executed franchise agreement and implemented all the Brand’s PIP and the property operating standards requirements. Designed the resort’s operations adapting and enhancing the existing master plan to the Wyndham Resorts brand requirements and recommendations. Revised and updated the property Data Pack Created the pre-opening budget, pre-opening sales and marketing plan, and public relations campaign. Created the operational budget for the opening year 2019 Updated the FF&E and OS&E budgets, purchase Orders, and import logistics. Hired all department heads. Contracted all support operational services for the hotel. Created all the standard operating procedures. Supervised the installations of the PMS and POS systems. Developed the restaurant and bars, food, and beverage concepts. Conducted service training in all departments according to the brand standards. Contracted brand support for the room revenue management of the resort. Successfully opened the hotel and directed the day-to-day operations. Directly in charge of the sales activities with the senior global sales director. Operated the day-to-day operations of the resort. The resort was closed due to Covid-19

Pik Palace Shahdag, Autograph Collection. Marriott. Park Chalet Shahdag, Autograph Collection. Marriott. First Family Private Villas. Led all aspects of operations of two five-star ski resorts, including day-to-day staff management. Provide leadership and strategic planning for all departments, maximizing performance and guest satisfaction. • Deliver support in the preparation, presentation, and subsequent achievement of the hotel's annual operating budget, marketing, sales plan, and capital budget. • Ensured full compliance with hotel operating controls and SOP’s. • Coordinate the procurement of operating supplies and equipment, and contract with third-party vendors for essential equipment and services. • Maximized room yield and hotel/resort revenue through innovative sales practices and yield management programs. • Devised and implemented service training and increased online hotel ratings from 8.4 to 9.1. • Recognized by the executives for increasing resorts occupancy by 50% and passing brand quality assessment for the first time in three years. -------------------------------------------------------------------------------------- * DINAMO HOTEL BAKU 5-star Luxury Boutique Hotel and Spa. Member of LHW. 24 Hours of personal butler service, Michelin Star Restaurants. Pre-opening General Manager Provided executive-level support in day-to-day hotel pre-opening and operations for a 28-room 5 Stars GL Boutique hotel, Two restaurants, and a Spa with a total construction cost of $1.6 ML per room. Coordinated all purchases of OS&E with a total value of $1.0Ml. Assisted the hotel designers (Alberto Pinto Studio, Paris, France) with selecting FF&E according to the hotel operations with a value of $3.5 Ml. Liaison with the construction company for all OCRs (Operator Change Requests) to ensure the future smooth operation of the hotel. Opening in April 2018 to be present in the market as an exclusive product for F1 visitors Targeting yearly occupancy of 50% on year one, April 2018. ADR’s goal gradually reached AZN 1,500 with the contribution of Retail, e-Channel, and Wholesaler segments targeting the international VIP concierge services, leading Russian Banking, Finance sector, top celebrities, and public figures. Launched promotional initiatives toward high-profile markets within Russia, Turkey, and the Gulf states. Hosted monthly familiarization events and visits of critical TA’s and Corporations. Launched a targeted Marketing Communication and PR plan within the domestic market. Launching a ‘unique inclusive’ room rate. Developed two (2) restaurant concepts. A healthy restaurant and one fine dining room led by a Michelin Star awarded Chef. Interviewed, trained, and supported all associates, ensuring they performed following established brand and hotel standards. Ensured excellent guest service while overseeing all sales & marketing, food & beverage, front office, guest services, housekeeping, and engineering functions.

Set up the pre-opening office from zero. Created the pre-opening budget, pre-opening marketing, and public relations campaign. Hired all department heads. Contracted all support operational services for the hotel. Received and inventory all operational equipment. I have created the operational budget for the opening year 2015, marketing plan, and sales activities. Successfully opened the hotel and directed the day-to-day operations, achieving a 100% budget in the first three months.

Completed the refurbishment of the hotel and repositioned the hotel to compete with newly opened 5 stars hotels in the city.

Yearly HOA budget and assembly meeting preparation. Capital expenses and financial controls. Strong Sales and Marketing systems implementation, marketing, and PR plan and budget. Supervision of Brand standards and senior management of the group. Recommendations for revenue enhancements and cost savings strategies.

Assisted the sales and marketing department with contracting major tour operators and corporate accounts. Planned, developed, and executed Sales Road Shows. Hosted FAM trips. Assisted in the creation of the Marketing plan. Implemented Housekeeping Standard Operating Procedures. Developed Front Office Standard Operating Procedures.

800 rooms, convention hotel. Two restaurants, 3bars, and Spa

Various career training positions in the rooms' division, food and beverage and Sales and Marketing: Crown Plaza Hotel, Miami, Holiday Inn New York, Sheraton Argentina, Holiday Inn, Panama.

Real Estate - Hotel Management, Hotel Real Estate Investment & Asset Management

Hotel Management, Master Certificate

Culinary, Culinary Arts Apprentice Program

Business Management, Bacherlos Degree, Business management