Manage a team of 1 IT assistant manager 2 Help Desk agents, 3 technicians. Performed pre-opening studies Wrote IT standard operating procedure, RFI(Reference for information), RFP(Reference for proposal) Prepare and manage tenders and it’s processes Create the Network Low Level design Prepare the safety standards Manage the CCTV systems and digital signage systems Manage main control room and data center area Reduce down time to the minimum and Maximize the high system availability Manage the IP telephony systems . . Manage and install the VoIP service and PBX . Manage and install IPTV . Configure the active components . Create The IT S.O.P . Manage all the pre-opening Passive Items and installations

engnieering, IT