1. Managing over all UAB AVOICE international interconnected partners. - Organizing and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with commercial, billing, rates team. - Understand outage management, reporting, instrumenting alerts, and root cause assessments. 2. Managing all traffic ( Incoming & Outgoing) in terms of Routing Table Management, traffic trends and business development. - Monitoring quality and follows-up daily route assignments to ensure customers are serviced per company standards and agreements. - Cooperation with General Manager and Sales team to achieve overall country Margin and revenue targets. - Planning, implementing effective peak holiday planning in regions and increasing the margins. - Managing the dial plan and call routing rules of multi-site, multi-vendor - the Ability to choose the best route for the customer’s traffic depending on the daily financial reports and the amount of trade exchange between us and the other customers and vendors. 3. Suggesting feature upgrades in current automated system thus increasing the route stability and effective traffic monitoring, planning and termination. Thus improving customer experience. 4. adding a new PSTN or SIP trunk interconnection, schedule monthly training for technical team to deliver the newest updates according to company profile changes to enhance team performance .

 Managing, developing & enhancing AMC-TEL Transit & hubbing Business in terms of Selling & Buying wholesale traffic and locked swap deals.  Managing AMC-TEL Transit business revenues and margins targets.  Managing NOC department (5 NOC), trainings, working schedule, control and motivation team.  Management of all Purchasing at AMC-TEL. - Budgeting - Pricing - Negotiation - Routing - Voip System - Traffic Analysis - Route quality assurance & traffic flow monitoring - Price and cost management

- Manage and develop the NOC team through mentoring, education and leading by example - Oversee the hiring process to ensure the brightest talent is coming in - Develop & Maintain NOC SLA levels; Own the service alert/outage process; Own root cause analysis; Document standard operating procedures & methodologies - fault management and configuration tasks in support of customers and customer supporting systems. - Thoroughly monitor network/systems, documenting network events, and performing network and systems configuration changes - Take corrective action in response to alarms and traps - Primary contact for vendors, service providers, carriers and partners

-responsible for proactive monitoring, troubleshooting, and resolution of Traffic switch Applications/System incidents in support of mission critical platforms. Proven expertise in extensive network support of high availability networks and the ability to provide support to Tier 1 staff and circuit monitoring

Repairs and maintains, in accordance with diagrams, sketches, operation manuals, and manufacturer's specifications, machinery and mechanical

communication engineering, Bachelor of Engineering