 Review and analyze contracts, and discuss the distinguishing features of extranet products in relations to the approved pricing policy with the Price Committee.  Demonstrate proficiency in navigating all internal resources to validate key components of a customer’s demographics and product mix to assure prompt and accurate price quotes are delivered to Sales.  Team with Territory Sales Managers, Account Sales Managers, and Price Committee to provide clear, concise and accurate responses to pricing process and price policy questions.  Coordinate Price Committee meetings and maintain a comprehensive agenda for outstanding requests that follow and demonstrate the overall pricing integrity of individual exception requests.  Effectively coordinate pricing exception requests for the Price Committee discussion and approval.  Continuously monitor, audit and analyze automated price quote activity to assure systematic risks are identified and corrected, sales training issues are identified and addressed, and pricing formulas and tables are properly maintained for approved pricing Changes.  Recognize and anticipate missing data from price quote exception requests and obtain required information to assure proper review of relevant facts pertaining to the proposed opportunity.  Design and Pricing Activity reports and perform routine maintenance of pricing activity reports to assure on going management visibility of pricing activities and the ability to evaluate integrity of the pricing and discounting processes.  Read, interpret and discuss pricing request with Territory Sales Managers to assure proper understanding of the opportunity and related pricing implications.  Coordinate distribution of custom scopes of work with the Professional Services Team management to accompany non-standard price quotes.  Assure proper documentation of approved price quotes that enable accurate contracting at the point of final sale.

 provide general administrative and clerical support including mailing, scanning, faxing and copying to management  Prepare correspondence and stuff mail into envelopes.  Arrange for outgoing mail and packages to be picked up.  maintain electronic and hard copy filing system  open, sort and distribute incoming correspondence  perform data entry and scan documents  manage calendar for Managing Director  assist in resolving any administrative problems  run company’s errands to post office and office supply store  answer calls from customers regarding their inquiries  prepare and modify documents including correspondence, reports, drafts, memos and emails  schedule and coordinate meetings, appointments and travel arrangements for Managers  maintain office supplies for department  Maintain office procedures.

 Processes reservations by mail, telephone, cable, fax or central reservation systems referral.  Processes reservations from the sales office, other hotel departments, and travel agents.  Knows the type of rooms available as well as their location and layout.  Knows the selling status, rates, and benefits of all packages plans.  Knows the credit policy of the hotel and how to code each reservation.  Creates and maintains reservation records by date of arrival and alphabetical listing.  Determines room rates based on the selling tactics of the hotel.  Prepares letters of confirmation.  Communicates reservation information to the front desk.  Processes cancellations and modifications and promptly relays this information to the front desk.  Understands the hotel's policy on guaranteed reservations and no-shows.  Processes advance deposits on reservations.  Tracks future room availability on the basis of reservations.  Helps develop room revenue and occupancy forecasts.  Prepares expected arrival list for front office use.  Assists in preregistration activities when appropriate.  Handles daily correspondence. Responds to inquiries and makes reservations as needed.  Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.  Walk around with the client and ensuring that they secure whatever services they are in need of.  Getting information about areas of interest in order to target more clients in particular seasons.  Making arrangements for clients travel programs.  To be aware of all front office procedures and assist with reception duties when required.  To be fully aware of and adhere to health and safety, fire and bomb threat procedures.  Willing to undertake any reasonable request made by management in any other areas of the house.  Configuring rates on the hotels property management system.

 Handle British Customers inquires and complaints regarding the network, the software or the hardware of their mobile.  Log customer details on the CRM.  Provide customer with accurate information and right solutions.  Performs other duties as assigned by management.  Provide customer with accurate information and right solutions

 Cashier  Contributes to team effort by accomplishing related results as needed.  Promotes sales by demonstrating merchandise and products to customers.  Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.  Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.  Prepares reports by collecting, analyzing, and summarizing information.  Maintains quality service by establishing and enforcing organization standards.

Commerce English Department, Accounting, Analysis and Audit

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