• Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. • Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. • Implements national sales programs by developing field sales action plans. • Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. • Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. • Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Contributes to team effort by accomplishing related results as needed

• Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. • Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. • Implements national sales programs by developing field sales action plans. • Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. • Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. • Completes national sales operational requirements by scheduling and assigning employees; following up on work results. • Maintains national sales staff by recruiting, selecting, orienting, and training employees. • Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. • Contributes to team effort by accomplishing related results as needed

Support superior service via phones Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. Understand the impact of attitude in handling calls professionally Effectively deal with job stress, angry callers, and upset customers Use the most appropriate way to communicate with different behavior types on the telephone. Apply the elements of building positive rapport with different types of customers over the phone. Apply the proper telephone etiquette to satisfy various customer situations. Apply appropriate actions to effectively control a telephone call. Identify voice skills and how to enhance a good telephone presentation. Meets commitments to customers Display Time flexibility towards shifts as per work floor requirements

Developing and maintaining sales proposals and collateral, desktop publishing, rate cards, newsletters, brochures, and many other materials related to marketing. Supervising the production or implementation of marketing materials. Executing a wide variety of details that involve direct mail, email broadcast campaigns, outbound calls, marketing trade shows and events, public relations, customer communications, media advertisements, promotions, and other marketing plans. Tracking campaigns, preparing performance analysis reports of post campaign and making recommendations to concurrent programs for corrective modifications. Maintaining communication open lines with all organizations and providing prompt answers to requests in order to determine how to convey concise, clear, and timely selective information

Chief Animation

MASS COMMUNICATION

Emirates aviation college, Aviation

Egyptair, In-flight cervices